Terms of Service

Production Time:

On each product page there is an estimated production time. This is only an estimate and manufacturing delays may cause longer production times.

Return Policy:

On Made to order products, all sales are final and cannot be returned. Basically we’re not H&M so make sure you pay attention to sizing charts. 

If we stock an item that is not made to order, you may return the item within 7 days, in exchange for a replacement or store credit. ANY item that is returned must be unused.

In the unlikely instance where there are any serious faults in an item, the customer may send the item back for a repair. We will bear the cost of shipping.

Shipping:

We are unable to refund or replace stolen packages or any un-retrieved packages that have been confirmed as delivered.

Please ensure your delivery address is correct and secure: We are not responsible for items not received due to an incorrect or an incomplete shipping address. Items marked undeliverable due to an incorrect shipping address will be reissued if and when they are received back and will incur a re-shipping fee.

International Customs & Duties:

House of Errors is a UK based company, with an additional distribution centre in USA. We now cover all custom duties and fees worldwide.